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      Center Parcs Cookie Policy

      A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

      You can set your cookie preferences when you arrive at our website, or change them at any timeFor further information, please visit https://www.aboutcookies.org/.

      Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. Although, please do remember that if you do not consent to our functionality cookies, parts of our website will not work.

      For example, you may not be able to watch our videos. For this reason we will occasionally send you prompts which allow you to consent to a cookie you have previously rejected.

      The table below explains what cookies we use on our website, why we use them and whether they are strictly necessary or another type of cookie e.g. "functionality" or "performance" cookies. We also state in the table whether a cookie is a "persistent" or "session" cookie. The difference is that:

      • Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
      • Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

       

      Strictly Necessary Cookies

      These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but if blocked some parts of the site will not work. These cookies do not store any personally identifiable information.

      Cookie

      Name

      Purpose

      Persistent/Session

      More information

      Gigya

      gmid

      gltexp_

      glt_

      gig3pctest

      gig_toggles

      gig_loginToken_

      gig_bootstrap_

      _gig_lt

      ucid

      Essential cookies that provide the login and account creation functionality within the website.

      Persistent

      Persistent

      Persistent

      Session

      Session

      Persistent

      Persistent

      Persistent

      Persistent

      Further details on Gigya

      Login Cookies

      login-use

      login-token

      These are used as part of the website functionality as part of the login process. During the login process, you have an option to remain logged in for a rolling 6 month period. Each time you access the website, the lifespan of the cookie will be set to 6 months. While you remain logged in, pages such as the profile section will ask you to sign in again to save any changes. Remaining logged in will help us deliver more personalised or relevant content for any upcoming breaks you may have. 

      Persistent

      Persistent

       

      AWS

      AWSELBCORS

      AWSELB

      These are required to map a session to an instance within our AWS environment.

      Persistent

      Persistent

       

      YouTube

      YSC

      GPS

      VISITOR_INFO1_LIVE

      We will embed YouTube videos onto the website, YouTube will then track your usage of the video, how long you watch it for, your IP address and location.

      Session

      Persistent

      Persistent

      Further details on YouTube

      Oracle Live Chat

      cp_session

      CHAT_SESSION_ID

      To deliver our live chat application, these cookies are required. They also allow information about your current Live Chat session to persist in the event of a page refresh or site navigation

      Session

      Persistent

       

      Adobe

      FPD

      This cookie enables other Adobe cookies to work on our website. The functionality of this cookie only works if you have opted into cookie categories that contain Adobe platforms. i.e “Targeting” cookies. By opting out of a cookie category, this cookie will not pass through the relevant cookie information to that category.

      Persistent

       

      Google

      _GRECAPTCHA

      This cookie is necessary for the execution of the reCAPTCHA risk analysis.


      Persistent

       

      You can find more details at reCAPTCHA FAQ and reCAPTCHA Guide.

       

      Performance

      These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

      Cookie

      Name

      Purpose

      Persistent/Session

      More information

      Google Analytics

      DSID
      test_cookie

      IDE

      FPLC

      _gac

      _utma

      _utmb

      _utmc

      _utmt

      _utmv

      _utmz

      _ga

      _gid
      AMP_TOKEN

      FPID

      GA_OPT_OUT

      _dc_gtm_

      _gaexp

      _gaexp_rc

      _opt_awcid

      _opt_awmid

      _opt_awgid

      _opt_awkid

      _opt_utmc

      These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which webpages they visited. Cookies are anonymous to us until the point of signing in or booking.

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Session

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Click here for an overview of privacy at Google.

      Eggplant

      SCOGID

      SCOSID

      SCOSN

      These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website.

      Persistent

      Session

      Session

      Further details can be found here.

      Hotjar

       _hjid

      _hjTLDTest

      _hjAbsoluteSessionInProgress

      _hjShownFeedbackMessage

      _hjIncludedInPageviewSample

      Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

      Persistent

      Session

      Session

      Session

      Session

      Further details can be found here.

      Adobe Launch

       

      Allows us to make your browsing experience more personalised, for example, by saving your preferences and showing you targeted advertising should we change prices or availability.

      Persistent

      Further details can be found here.

      Google Maps

       

      We will embed Google Maps content onto the website, Google will then track your usage of maps, your IP address and location.

      Session

      Further details can be found here and also on Google’s Privacy & Terms page

      Clinch

                   

      clinch-sid

       

      _fbp

       

      _ga_3EG8Q4STKW

       

      _gcl_au

       

      _gid

       

      hubspotutk

       

      __hssrc

       

      __hstc

       

      _ga

      These cookies are used to collect anonymous information about how visitors use our site. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which webpages they visited.

      Persistent

       

      Persistent

       

      Persistent

       

      Persistent

       

      Persistent

       

      Persistent

       

      Session

       

      Persistent

       

      Persistent

      Click here for an overview of privacy at Clinch.

      Functionality

      These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

      Cookie

      Name

      Purpose

      Persistent/Session

      More information

      Adobe Target

      mbox

      Gives us the ability to test which content is more relevant to you and show you personalised content based on your behaviour.

       

      Persistent

      Further details can be found here.

       

      Targeting

      These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

      Cookie

      Name

      Purpose

      Persistent/Session

      More information

      Facebook

      _fbp

      To establish whether our content and advertising on Facebook drove you to our website and which pages you then viewed.

      Persistent

      Further details can be found here.

      DoubleClick

       IDE

      Allows us to track your usage of our website for the purposes of paid advertising so that we can ascertain if an advertisement we showed you caused you to visit the website.

      Persistent

      Further details can be found here and also on Google’s Privacy & Terms page 

      Bing

      _uetsid

      To establish whether our advertising on Bing, drove you to our website and which pages you then viewed.

      Persistent

      Further details can be found here.

      Adobe Analytics

      Adobe Audience Manager

      Adobe Marketing Cloud

      Adobe Media Optimiser

      Adobe Marketing Cloud Cookies

      To track how you use our website, which of our advertisements drive you to our website, to track emails we send to you, to connect your Center Parcs login details to your other information so that we can identify you as an individual. We also use your personal information to tailor the marketing communications we send to you or the things you see when you log into the account facility (including service emails about items added to your basket or marketing emails about items of interest based on your browsing activity).

      Persistent

      Further details can be found here.

      Google Adwords Conversion Tag

      NID

      __gads

      pm_sess

      pm_sess_NNN

      aboutads_sessNNN

      FPAU

      ANID

      AID

      TAID

      _gcl_au

      RUL

      FPGCLAW

      _gcl_gb

      _gac_gb_

      _gcl_aw

      1P_JAR

      Conversion

      YSC

      VISITOR_INFO1_LIVE

      VISITOR_INFO1_LIVE__k

      VISITOR_INFO1_LIVE__default

      To establish whether our advertising on third party websites, including Google websites, drove you to our website and which pages you then viewed.

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Persistent

      Further details can be found here and also on Google’s Privacy & Terms page

      Remarketing

      Google

      To track your behaviour on our website so that we can tailor our advertising towards your interests.

      Persistent

      Information about Google can be found here  and also on Google’s Privacy & Terms page.

      Information about our Privacy Policy can be found here.

      Last updated: 14 February 2024