Cookie policy

We use cookies on our website, which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it to. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.

Websites must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you.

You can set your cookie preferences when you arrive at our website, or change them at any timeFor further information, please visit https://www.aboutcookies.org/.

Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. Although, please do remember that if you do not consent to our functionality cookies, parts of our website will not work.

For example, you may not be able to watch our videos. For this reason we will occasionally send you prompts which allow you to consent to a cookie you have previously rejected.

The table below explains what cookies we use on our website, why we use them and whether they are strictly necessary or another type of cookie e.g. “functionality” or “performance” cookies. We also state in the table whether a cookie is a “persistent” or “session” cookie. The difference is that:

  • Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a “persistent cookie” is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
  • Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Some of the cookies listed below are those set by our own website when you visit – www.centerparcs.co.uk. However, we also have cookies on our website that are set by third parties – not Center Parcs. For example, to enable us to have YouTube videos played through our website, YouTube places cookies on its video content (for more information about how YouTube uses cookies and what information they collect, visit https://www.google.com/policies/privacy/).

Performance

Performance cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous up until point of booking or sign in/registering for an account. We only use such information to improve our website.

Cookie Name Purpose Persistent/ Session More information
Google Analytics _utma
_utmb
_utmc
_utmv
_utmz
These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which webpages they visited. Cookies are anonymous to us until the point of signing in or booking. Persistent Click here for an overview of privacy at Google
Adobe Dynamic Tag Manager Allows us to make your browsing experience more personalised, for example, by saving your preferences and showing you targeted advertising should we change prices or availability. Persistent Further details can be found here.
DoubleClick Allows us to track your usage of our website for the purposes of paid advertising so that we can ascertain if an advertisement we showed you caused you to visit the website. Persistent Further details can be found here.
YouTube We will embed YouTube videos onto the website, YouTube will then track your usage of the video, how long you watch it for, your IP address and location. Session Further details can be found here.
Google Maps We will embed Google Maps content onto the website, Google will then track your usage of maps, your IP address and location. Session Further details can be found here.

 

Functionality

Functionality cookies allow the website to remember choices you make (such as your log in details) and customised preference settings (e.g. text size). They also enable enhanced, more personal features, e.g. a website may be able to provide you with local weather reports or traffic news by using a cookie to remember which region you are in. These cookies are also used to provide services you have asked for such as watching a video. Information collected by “functionality” cookies may or may not be anonymised, but they cannot track your browsing activity on other websites. The “functionality” cookies on our website [only] collect anonymous information.

Cookie Name Purpose Persistent/ Session More information
Mbox Adobe Target Gives us the ability to test which content is more relevant to you and show you personalised content based on your behaviour.

 

Persistent Further details can be found here.

 

Targeting

These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users.

Cookie Name Purpose Persistent/ Session More information
Facebook Facebook pixel To establish whether our content and advertising on Facebook drove you to our website and which pages you then viewed. Persistent Further details can be found here.
DoubleClick DoubleClick Floodlights To establish whether our advertising on third party websites, including Google websites, drove you to our website and which pages you then viewed. Persistent Further details can be found here.
Bing Bing Tracking Pixel To establish whether our advertising on Bing, drove you to our website and which pages you then viewed. Persistent Further details can be found here.
Adobe Analytics

Adobe Audience Manager

Adobe Marketing Cloud

Adobe Media Optimiser

Adobe Marketing Cloud Cookies To track how you use our website, which of our advertisements drive you to our website, to track emails we send to you, to connect your Center Parcs login details to your other information so that we can identify you as an individual. Persistent Further details can be found here.
Google Adwords Conversion Tag Google Adwords To establish whether our advertising on third party websites, including Google websites, drove you to our website and which pages you then viewed. Persistent Further details can be found here.
Remarketing Google To track your behaviour on our website so that we can tailor our advertising towards your interests. Persistent Information about Google can be found here.

Information about our Privacy Policy can be found here.

Gigya Socialize Gigya To track your behaviour on our website and align it, with your permission, to one of your social media profiles, so that you can, for example, use your Facebook account to sign-in to the Center Parcs website. Persistent Further details can be found here.

 

Last updated 21 May 2018