Longleat Forest news
Longleat Forest important updates and latest news.
Impact to usual operations
Last updated 05 September 2022
Like many other businesses we are unfortunately impacted by staff shortages and recruitment challenges, which means that you may find some disruption to our normal services. For guests who have an impacted restaurant or activity booking we will contact you directly.
Please see below a list of current changes, please check back regularly as there are often last-minute changes:
Foresters Inn |
From 5 September to 29 September Foresters’ Inn will be open 12pm to 8pm daily for drinks only. No food will be available. |
Subtropical Swimming Paradise |
Some areas of the pool may be closed during your stay |
Please note that we will keep this information as updated as possible but there may still be extremely late during break changes not listed.
A new look for Bella Italia
Last updated 24 August 2022
We are improving the look and feel of Bella Italia. The restaurant will have a new fresh yet vibrant colour palette, include modern and contemporary pieces, bold artwork, and softer elements so you can enjoy tasty Italian dishes in a homely environment.
To be able to complete the improvements, Bella Italia will be closed from late September until early October.
Don’t worry, we have plenty of other restaurants for the whole family to dine in. Including Mexican and American dishes from Huck’s American Bar and Grill, pub favourites from Foresters Inn, Indian delights at Rajinda Pradesh, delicious laid-back meals from Sports Café and plenty others to choose from. Little ones screaming for pizza? Order from Dining In for delivery straight to your lodge. For that ice cream fix, visit Treats for a wide range of mouth-watering ice cream flavours.
We have joined Hidden Disabilities Sunflower
Last updated 19 August 2022
To support our guests and colleagues we are proud to announce we are now part of Hidden Disabilities Sunflower. The Sunflower provides a discreet way for guests to show that they have a non-visible disability. Guests can collect a lanyard or pin badge, free of charge, from Guest Services or The Plaza and Sports Plaza Booking Desks whilst on their break. Our colleagues will recognise the Sunflower and will be able to provide help, adjust activities, and meet needs where possible.
We are proud to be part of Hidden Disabilities Sunflower and be able to provide a fantastic experience for all our guests.
We’re now cashless
Last updated 25 July (originally posted 19 July)
All our villages are cashless and can no longer accept cash payments, including for the purchase of gift cards.
Subtropical Swimming Paradise - no need to book from 11 July
Last updated 23 June 2022
You may remember that as part of COVID-19 restrictions we introduced bookable swim sessions to visit the Subtropical Swimming Paradise. As we have now moved away from such restrictions, we have made the decision to remove bookable swim sessions from 11 July 2022 which means that guests will no longer be required to book to visit the pool from this date.
We know that the Subtropical Swimming Paradise is a popular feature of a Center Parcs break and we will still need to manage the number of guests visiting at any one time. The number of guests visiting the pool will be closely monitored and naturally some times of the day/evening will be busier than others, Saturday and Tuesday mornings are typically busy times.
It may be necessary when our pools have reached capacity for us to control guest entry. The good news is that guests will have the freedom to visit the pool throughout their break and we hope they’ll welcome the spontaneity.
We will be closely monitoring guest views, feedback and capacity levels in the coming weeks and carefully considering the future for entry to our pools.
We hope the questions below will help our guests:
Do I need to cancel my swim session?
No, we’ll automatically cancel all swim bookings from 11 July.
Guests will still see their booking in their itinerary until 11 July.
My booking is still showing in my itinerary – what does this mean?
All Subtropical Swimming Paradise bookings will be cancelled from 11 July.
Bookings will be removed from all guest itineraries on 11 July and not before. Prior to this date guests will still see their pool session.
How often can I visit the Subtropical Swimming Paradise?
You can visit the pool 7 days a week, at any time between 10am-9pm and stay for as long as you like.
From time to time, we may have to restrict entry for your safety if we reach capacity during busier times.
When are the busy times in the pool?
The number of guests visiting the pool will be closely monitored and naturally some times of the day/evening will be busier than others, Saturday and Tuesday mornings are typically busy times.
Can we visit at different times and days to the rest of our group?
Yes, you can visit separately if you prefer.
What’s the likelihood of the Subtropical Swimming Paradise reaching capacity?
From time to time, we may have to restrict entry for your safety if we reach capacity during busier times.
I’ve booked towels with my swim session, will I still get these?
Yes, please visit the pool desk inside the Subtropical Swimming Paradise to collect your towels
Are bookable swimming sessions gone for good?
We are reviewing how guests access our pool and how we control this in the future. For now we’re taking them away and we’ll continue to review guest feedback.
Are you still controlling the number of guests in the Subtropical Swimming Paradise?
Yes, we electronically monitor the number of guests in the pool at any one time. If we reach capacity we will ask guests to come back at another less busy time.
Discover the newly refurbished Pancake House
Last updated 01 June 2022
We have upgraded the Pancake House at Longleat Forest! Enjoy delicious, sweet or savoury pancakes, waffles or omelettes in our newly refurbished Pancake House – featuring new décor, panoramic forest views and more seating available to sit an additional 40 guests. You will find the Pancake House near the Village Square (grid reference D7), perfect for a lunch stop after a morning of activities on the lake. Pre-bookings only.
If you or your party test positive for COVID-19 prior to your break
Last updated 14 April 2022
As always, our priority is to protect our guests and staff as much as possible, and we recommend that all guests due to visit take a COVID-19 test before visiting our villages. Guests who test positive for COVID-19 should follow the government guidance for self-isolation.
Should you need to reschedule* or cancel your break due to a positive COVID-19 test result, please complete this form and our team will make contact.
*If the new date is more expensive guests will need to cover the additional costs, however, if the new date is lower in price we will of course refund the difference.
COVID-19 measures
Last updated 24 February 2022
Following the most recent announcement regarding the further relaxation of COVID-19 measures, Center Parcs will continue to follow government guidance.
As always, our priority is to protect our guests and staff as much as possible, and we recommend that all guests due to visit take a lateral flow test before visiting our villages. Guests who test positive for COVID-19 should follow the government guidance for self-isolation.
Forest safety
7 August 2020
During extreme dry weather spells we take advice from the Met Office, please see below some basic fire safety points:
- Smoking is permitted only in designated smoking locations on village and on the patio/ balcony of accommodation
- The use of wood from the forest is strictly prohibited for use on the fire in accommodation (please only use logs purchased from ParcMarket)
- The making of fires of any sort is strictly prohibited
- Should you discover a fire no matter how small, please contact the village emergency number or call 999
- Due to our forest environment, we may need to withdraw the use of BBQ’s and logs in extreme hot weather
We do have regular fire checks in place but please be vigilant and help us to maintain a safe environment in the forest.
Aqua Sana Longleat Forest has had a makeover
Updated 20 November 2019
We have unveiled our newly refurbished Forest Spa, bringing together 24 unique spa experiences and harnessing the proven benefits of forest bathing at Aqua Sana Longleat Forest.
New fun-filled activities for little ones
28 January 2019
Discover three new activities for your little ones to enjoy. Make memories that will last forever as you forage through the forest to create your very own Family Nature Journal, or help our rangers discover woodland animals and their habitats in Nature Detectives, both at the Ranger’s Lodge. Your little ones can also have an adventure of their very own in Wizard Academy, where they can learn spells, play games and make marvellous wizard crafts in this three-hour unaccompanied session at the Activity Den.
Aerial Adventure enhancements
23 July 2018
We’ve added some exciting new obstacles to our Aerial Adventure course.
Are you brave enough to tackle the Tree House and Floating Staircase in this adrenalin-packed challenge high up in the trees?
Minimising traffic on the village
We know that our focus on providing a safe environment with minimal traffic is something you really value. That’s why we need your help to reduce the traffic on our villages to protect what you love about Center Parcs: a place where little ones can run free and explore, and parents can feel at ease.