Impact to usual operations

Last updated 19 October 2021

Like many other businesses we are unfortunately impacted by staff shortages and recruitment challenges, which means that you may find some disruption to our normal services. For guests who have an impacted restaurant or activity booking we will contact you directly.

Please see below a list of current changes, please check back regularly as there are often last-minute changes:

 

Rajinda Pradesh

Closed until at least 5th November 2021

Vitale

Closed from 6pm

Café Rouge

Closed Mondays, Wednesdays and Fridays from 5pm until at least 29th November 2021

Las Iguanas

No lunchtime menu on Tuesdays, Wednesdays and Thursdays until at least 5th November 2021

Pony/Carriage

Not available

 

Please note that we will keep this information as updated as possible but there may still be extremely late during break changes not listed.

Latest in the Subtropical Swimming Paradise

Last updated 2 September 2021

As we continue to step carefully away from some of the COVID-19 restrictions, much of our focus has been on the Subtropical Swimming Paradise.  We know that the pool continues to be a really important part of the Center Parcs experience and lots of guests have previously shared comments regarding limited swim sessions.

Over the past few breaks we’ve trialled offering our guests additional swim sessions across all of our villages.  Guests have been delighted to visit the pool more often during their breaks whilst also positively commenting on the experience being less busy than pre COVID-19 times.  We’ve been carefully learning and observing and are now comfortable at this stage to offer increased swim sessions to all guests on upcoming breaks visiting Longleat Forest, whilst continuing to control the total numbers in the Subtropical Swimming Paradise at any one time:

  • 3 night weekend break: 3 x 2-hour swim sessions
  • 4 night midweek break: 4 x 2-hour swim sessions
  • 7 night full week break: 7 x 2-hour swim sessions

Our number one priority is safety, followed by guest experience.  We’re sending a selection of guests who visit the pool a text survey to measure overall experience and we’ll continue to listen and learn.  So far guests that have experienced the pre-bookable slots continue to tell us that they enjoy a more relaxed environment though we do want to increase access when it is safe and right to do so.

The next part of our phased approach will start on 4 October where guests will trial 3-hour pre-bookable swim sessions with the last bookable slots being 5pm.  From 6pm we will also trial an evening ‘turn up and swim’ session. This means that the last pre-bookable slot with a full 3 hours of controlled entry will be 3pm. Our hope is that this approach provides guests a mixture of improved experience with pre-bookable sessions and some spontaneity in the evening. There will also no longer be a charge for pre-booking swim sessions.

Forest Cavern experience room

Aqua Sana onto a winner

19 August 2021

We’re absolutely delighted to share the news that Aqua Sana Longleat Forest has been shortlisted for ‘Spa of the Year: Western Europe and Scandinavia’ in the World Spa and Wellness Awards. The winner is due to be announced on Sunday 17th October. Keep your fingers and toes crossed for us!     

Kadey English - Aqua Sana Manager, Longleat Forest said of the nomination “We are absolutely thrilled to have been shortlisted for such a prestigious award. We’re so proud of our fantastic facilities and we are delighted they are being recognised externally too. This accolade would mean so much to us and we have everything crossed that we’re able to bring it home to Longleat.” 

After what has been an incredibly tough year for the spa and beauty industry, this nomination means the world to us. 

View of lake

First Aid Centre Closure at Longleat Forest

30 July 2021

This Unit will be closed until at least 7 August. This is due to staff shortages within our First Aid Centre team resulting from compliance with NHS Test & Trace contact isolation requirements.  We have immediate emergency First Aid arrangements in place and will of course have our usual trained first aid colleagues around the village to support our guests with minor injuries. Issues requiring additional care will be referred to NHS services.

A delicious looking balti from Rajinda Pradesh

Rajinda Pradesh at Longleat Forest is undergoing refurbishment

6 July 2021

Rajinda Pradesh at Longleat Forest is closed for refurbishment from 5 July to 30 July. Even with the restaurant doors closed, a delicious curry is still on the menu. Guests can order a delivery and enjoy in the comfort of their lodge instead – order here up to four days in advance.

Two delicious pizzas

Bella Italia maintenance works

13 May 2021

Due to essential maintenance works, the ramp access to Bella Italia will be closed until 9 July 2021. The only access to this restaurant will be via steps within the main plaza building. If this is an issue, please contact Guest Services in the Plaza, or re-book your restaurant on our website. Apologies for any inconvenience that this may cause.

Aquatique interior showing goggles, swimming costumes, flip flops and other swimming items

Our retail shops

4 September 2020

Like many businesses, our retail partner has been severely affected by the pandemic. As a result, they have decided to no longer operate in the fashion sector, which sadly means that they will be closing some of their stores on our villages. Aquatique, Just for Kids and The Store Room will remain open, but unfortunately, Spirit, Sportique and Time for Shade will all close by October, with some closing as soon as Sunday 6th September. We know these stores are firm favourites with our guests and we are working hard to look at new and exciting alternatives to add to our retail offering.

Longleat forest lake and forest

Forest safety

7 August 2020

During extreme dry weather spells we take advice from the Met Office, please see below some basic fire safety points:

  • Smoking is permitted only in designated smoking locations on village and on the patio/ balcony of accommodation
  • The use of wood from the forest is strictly prohibited for use on the fire in accommodation (please only use logs purchased from ParcMarket)
  • The making of fires of any sort is strictly prohibited
  • Should you discover a fire no matter how small, please contact the village emergency number or call 999
  • Due to our forest environment, we may need to withdraw the use of BBQ’s in extreme hot weather

We do have regular fire checks in place but please be vigilant and help us to maintain a safe environment in the forest.

Safety information

Text: 'And relax' Stair case leading to new spa extension showcasing new experience rooms.

Aqua Sana Longleat Forest has had a makeover

Updated 20 November 2019

We have unveiled our newly refurbished Forest Spa, bringing together 24 unique spa experiences and harnessing the proven benefits of forest bathing at Aqua Sana Longleat Forest.

Find out more

Longleat forest lake and forest

Lake closures on our villages

2 September 2019

As we operate a number of submersible activities on the lakes at our villages, we test our lake water for quality on a regular basis. Due to natural organisms, we occasionally receive a reading that means we have to close our lake whilst we treat the issue and gain a normal reading again. Should this happen we will ensure that guest disruption is kept to a minimum and that we bring activities back online as soon as we possibly can.

Girl dressed up in wizards costume for Wizard Academy activity

New fun-filled activities for little ones

28 January 2019

Discover three new activities for your little ones to enjoy. Make memories that will last forever as you forage through the forest to create your very own Family Nature Journal, or help our rangers discover woodland animals and their habitats in Nature Detectives, both at the Ranger’s Lodge. Your little ones can also have an adventure of their very own in Wizard Academy, where they can learn spells, play games and make marvellous wizard crafts in this three-hour unaccompanied session at the Activity Den.

Browse things to do

Hands moving tiles to solve puzzle in locked in a room activity

Locked in a Room comes to Longleat Forest

6 August 2018

Put your puzzle and clue solving skills to the ultimate test in a unique escape room experience for groups of three to six. Locked in a Room at the Village Square is a fun activity where you join forces with family and friends to attempt to solve clues and escape the room. With two different experiences to choose from, get your team together to become respected scientists seeking to uncover secrets and escape the room in 60 minutes or less.

Discover Parallax   Discover Timelock

Girl in helmet and harness walking across bridge in the trees on Aerial Adventure

Aerial Adventure enhancements

23 July 2018

We’ve added some exciting new obstacles to our Aerial Adventure course.

Are you brave enough to tackle the Tree House and Floating Staircase in this adrenalin-packed challenge high up in the trees?

Book now

Longleat forest lake and forest

Minimising traffic on the village

We know that our focus on providing a safe environment with minimal traffic is something you really value. That’s why we need your help to reduce the traffic on our villages to protect what you love about Center Parcs: a place where little ones can run free and explore, and parents can feel at ease.

Find out more