We know all too well that the last twelve months have been challenging, so our aim is to take all the stress away from you when booking your family break.
Below you'll find all of the extra measures we have implemented on village to ensure you do not need to worry about safety and our Book with Confidence Guarantee gives you the flexibility and assurance, that if your break is impacted by COVID-19, or you simply change your mind, your money and plans are protected.
So you can now be confident that a family break in Ireland is fun-filled and hassle-free. When we can open and you are ready to visit, the Center Parcs experience will be ready and waiting.
The offering at our UK and Ireland villages slightly differ to reflect government guidelines in the specific country. View the UK offering.
General etiquette around the villages
We have worked really hard to ensure that your Center Parcs break, feels as fun as it normally would, but there are a few safety measures that we need you to be aware of:
We are advising all guests to bring their own face coverings, or purchase one on village for use when social distancing is not possible
Our team have enhanced the cleaning regime, which includes undertaking additional high touch point cleaning in our accommodation and general areas around villages
Our colleagues will maintain social distancing wherever possible, but where this is not you will be served behind Perspex screens or our colleagues will be provided with the appropriate PPE
Hand sanitiser units will be provided throughout the village, which we encourage frequent use of during your visit
There will be fewer guests on village to help ensure the safety of our guests and colleagues, social distancing will apply in all areas including the beach and shops
All of our villages are now cashless and paperless, don’t forget your card or pay on Google Pay or Apple Pay
All elements of the Center Parcs experience will be closely monitored and will follow any updates from the government guidance
Arriving and departing the village
We’re counting down the days until we can welcome you back to Center Parcs. The same great experience awaits, but we have made a few small changes to what you may be used to:
You can arrive at the village from 1pm and access your accommodation from 4pm
Check-out remains at 10am, though guests are now welcome to stay on village until midnight
It is now essential to check-in online before you leave home, speeding up the process when you arrive and helping you to start your break sooner
There is still a wide choice of activities on offer for you to enjoy on your break. We’re committed to offering a selection that we are confident are safe to run for you and your family:
Some indoor activities will be available such as badminton, squash, family wall ball and more and a wide selection of outdoor activities will also be available. All with a reduced number of guests per session.
Activity bookings must be made on our website, as booking desks on village will be closed
Our colleagues will be wearing PPE where necessary and some activities may require you to bring your own face covering
You’ll be pleased to know that the full 400 acres of forest, beach and outdoor playgrounds will all be open for you to explore
Our Cycle Centre will also be open, but as with our other activities you will need to pre-book your cycle hire in advance online
Following the latest government guidance, Aqua Sana is open for treatments and while our steam rooms are off-limits, our Wellness spa sessions are available.
You can still visit our spa during your break and expect to leave feeling radiant and refreshed. However, we do expect there to be a few changes:
Our spa sessions and treatments will need to be pre-booked online.
We will reduce the number of guests and you will need to bring a face covering with you if you are having a treatment.
We will be amending our treatment menu and extending the time between treatments to allow for extra cleaning.
Our therapist uniforms will also change, taking the necessary steps to keep you and our therapists safe.
Our Boutique will be open and ready for you to restock on all your favourite products. Only cashless payments will be accepted, like card, Google Pay, or Apple Pay
Review of some extra services
We can no longer provide some of the extra services that you may have purchased, such as Early Arrival to your lodge (access to all lodges will be 4pm), Breakfast Pass, Continental Breakfast, Champagne, Flowers, Indulgence Pack, Children’s Birthday Pack, Celebration Pack and Maid Service. If you have purchased one or more of these services, this will automatically be cancelled and fully refunded.
COVID-19 Safety Charter
Center Parcs Longford Forest has registered and completed the Fáilte Ireland’s COVID-19 Safety Charter.
We’ll continue to update this page as the situation changes, we will also contact you by email four weeks before your break to let you know what facilities are available. Don’t worry, you’ll be offered a change of date or full refund if you’re not happy with the range of facilities and activities available on your break.
All guests on these breaks will receive an email with a form to complete which will inform us of your choice.