General etiquette around the villages

We have worked really hard to ensure that your Center Parcs break, feels as fun as it normally would, but there are a few safety measures that we need you to be aware of: 

  • We are advising all guests to bring their own face coverings, or purchase one on village for use when social distancing is not possible
  • Our team have enhanced the cleaning regime, which includes undertaking additional high touch point cleaning in our accommodation and general areas around villages
  • Our colleagues will maintain social distancing wherever possible, but where this is not you will be served behind Perspex screens or our colleagues will be provided with the appropriate PPE
  • Hand sanitiser units will be provided throughout the village, which we encourage frequent use of during your visit
  • There will be fewer guests on village to help ensure the safety of our guests and colleagues, social distancing will apply in all areas including the beach and shops
  • All of our villages are now cashless and paperless, don’t forget your card or pay on Google Pay or Apple Pay
  • All elements of the Center Parcs experience will be closely monitored and will follow any updates from the government guidance 
Staff member welcoming guest to village

Arriving and departing the village

We’re counting down the days until we can welcome you back to Center Parcs. The same great experience awaits, but we have made a few small changes to what you may be used to:

  • You can arrive at the village from 2pm and access your accommodation from 4pm
  • Check-out remains at 10am, though guests are now welcome to stay on village until midnight
  • It is now essential to check-in online before you leave home, speeding up the process when you arrive and helping you to start your break sooner

More about arriving and departing

Parking

Your accommodation

As always, your home-from-home at Center Parcs, will be comfortable and made for families to enjoy, with some extra safety measures in place:

  • Bookings with more than one household in a single lodge are not permitted
  • Daily housekeeping is no longer available. We’ll provide extra towels to last the duration of your stay if your booking originally included this service
  • Paper, chalk, tea and coffee have been removed
  • You will be no longer able to store your luggage at the Arrivals Lodge
  • On your arrival and departure days you will still be able to drive on village to load/unload your vehicle

    

A family build a den in the woods

Activities

There is still a wide choice of activities on offer for you to enjoy on your break. We’re committed to offering a selection that we are confident are safe to run for you and your family:

  • All our indoor activities will be closed, though a wide selection of outdoor activities will still be available, with a reduced number of guests per session
  • Activity bookings must be made on our website, as booking desks on village will be closed
  • Our colleagues will be wearing PPE where necessary and some activities may require you to bring your own face covering
  • You’ll be pleased to know that the full 400 acres of forest, beach and outdoor playgrounds will all be open for you to explore
  • Our Cycle Centre will also be open, but as with our other activities you will need to pre-book your cycle hire in advance online

More about our activities

Restaurants and retail

We’ve been hard at work preparing our villages so, when the time is right, we'll be ready for your break. Here are a few extra measures that we have brought in for your safety:

  • Restaurants are open for dining indoors and outdoors, on a pre-booked basis only (maximum table size will be 6 people). Reservations must be booked on our website before or during your stay
  • You can now order direct from your favourite village restaurant to be delivered to your lodge
  • All tables will be spaced for social distancing and menus will be single-use
  • Face coverings must be worn in restaurants until you are seated at your table
  • Group bookings larger than 6 are not currently accepted at Longford Forest (unless everyone in the group is staying in the same lodge)
  • Indoor soft play areas will be closed, but you can keep your little ones entertained with our single-use activity packs
  • Free baby food is still available on request at our restaurants, but we do not currently have the facility to warm milk or food that guests bring themselves
  • Our restaurants and shops will work on a cashless payment basis, accepting card, Google Pay and Apple Pay
  • ParcMarket and Treats will be open with social distancing measures in place
Subtropical Swimming Paradise

Subtropical Swimming Paradise

The Subtropical Swimming Paradise will not be open between 4 June and 1 July.  We will be keeping an eye on government guidance and will update this page when we have any more information about when we will be able to open it

    

Aqua Sana lounge

Aqua Sana Spa

Following the latest government guidance, between 4 June and 1 July, Aqua Sana will be open for treatments and retail only.

You can still visit our spa during your break and expect to leave feeling radiant and refreshed. However, we do expect there to be a few changes:

  • Our spa sessions and treatments will need to be pre-booked online.
  • We will reduce the number of guests and you will need to bring a face covering with you if you are having a treatment.
  • We will be amending our treatment menu and extending the time between treatments to allow for extra cleaning.
  • Our therapist uniforms will also change, taking the necessary steps to keep you and our therapists safe.
  • Our Boutique will be open and ready for you to restock on all your favourite products. Only cashless payments will be accepted, like card, Google Pay, or Apple Pay

 

    

Image of trees

Review of some extra services

We can no longer provide some of the extra services that you may have purchased, such as Early Arrival to your lodge (access to all lodges will be 4pm), Breakfast Pass, Continental Breakfast, Champagne, Flowers, Indulgence Pack, Children’s Birthday Pack, Celebration Pack and Maid Service. If you have purchased one or more of these services, this will automatically be cancelled and fully refunded.

Covid safety charter badge

COVID-19 Safety Charter

Center Parcs Longford Forest has registered and completed the Fáilte Ireland’s COVID-19 Safety Charter.

For more information, please visit the Safety Charter website.

I already have a booking

We’ll continue to update this page as the situation changes, we will also contact you by email four weeks before your break to let you know what facilities are available. Don’t worry, you’ll be offered a change of date or full refund if you’re not happy with the range of facilities and activities available on your break.

All guests on these breaks will receive an email with a form to complete which will inform us of your choice.

 

Keep up to date

If you have further questions view our FAQs or for the latest updates and news visit our Village News page and keep an eye on our Facebook and Instagram channels.