We know all too well that the last twelve months have been challenging, so our aim is to take all the stress away from you when booking your family break.
Below you'll find all of the extra measures we have implemented on village to ensure you do not need to worry about safety and our Book with Confidence Guarantee gives you the flexibility and assurance, that if your break is impacted by COVID-19, or you simply change your mind, your money and plans are protected.
So you can now be confident that a family break in Ireland is fun-filled and hassle-free. When we can open and you are ready to visit, the Center Parcs experience will be ready and waiting.
The offering at our UK and Ireland villages, slightly differ to reflect government guidelines in the specific country. View the UK offering.
General etiquette around the villages
We have worked really hard to ensure that your Center Parcs break, feels as fun as it normally would, but there are a few safety measures that we need you to be aware of:
We are advising all guests to bring their own face coverings, or purchase one on village for use when social distancing is not possible
Our team have enhanced the cleaning regime, which includes undertaking additional high touch point cleaning in our accommodation and general areas around villages
Our colleagues will maintain social distancing wherever possible, but where this is not you will be served behind Perspex screens or our colleagues will be provided with the appropriate PPE
Hand sanitiser units will be provided throughout the village, which we encourage frequent use of during your visit
There will be fewer guests on village to help ensure the safety of our guests and colleagues, social distancing will apply in all areas including the beach and shops
All of our villages are now cashless and paperless, don’t forget your card or pay on Google Pay or Apple Pay
All elements of the Center Parcs experience will be closely monitored and will follow any updates from the government guidance
Arriving and departing the village
We can’t wait to welcome you back to Center Parcs. The same great experience awaits, but we have made a few small changes to what you may be used to:
You can arrive at the village from 2pm and access your accommodation from 4pm
Check-out remains at 10am, though guests are now welcome to stay on village until midnight
It is now essential to check-in online before you leave home, speeding up the process when you arrive and helping you to start your break sooner
We are excited to announce that our Subtropical Swimming Paradise is now open. Just like many other businesses in these times, we will have to track guest visits and manage the number of people using the pool, rides and slides. Below are the key changes:
Advance booking is required to ensure everyone has the opportunity to visit and be socially distant in all areas inside
A limited number of guests are allowed at any one time and a maximum number of sessions per break:
One x 2-hour session per two night break
Two x 2-hour sessions per three or four-night break
Three x 2-hour sessions per five or six-night break
Four x 2-hour sessions per seven-night break
Arrive 15 minutes before your booked session with your swimwear on underneath your clothes
Temperature checks will be in place on arrival to protect our colleagues and guests
All personal items, including towels, will need to be stored in a locker, so keep personal items you bring along with you to a minimum
Most of our rides and slides including the Wild Water Rapids will be available
There will be a small charge of 10c per person per session, which will be donated to Barretstown
Showers and dryers won’t be available at the end of your session
We can no longer provide some of the extra services that you may have purchased, such as Early Arrival to your lodge (access to all lodges will be 4pm), Breakfast Pass, Continental Breakfast, Champagne, Flowers, Indulgence Pack, Children’s Birthday Pack, Celebration Pack and Maid Service. If you have purchased one or more of these services, this will automatically be cancelled and fully refunded.
COVID-19 Safety Charter
Center Parcs Longford Forest has registered and completed the Fáilte Ireland’s COVID-19 Safety Charter.
We’ll continue to update this page as the situation changes, we will also contact you by email four weeks before your break to let you know what facilities are available. Don’t worry, you’ll be offered a change of date or full refund if you’re not happy with the range of facilities and activities available on your break.
All guests on these breaks will receive an email with a form to complete which will inform us of your choice.