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Gift cards

    

Why choose a Center Parcs gift card?

Our gift cards offer the gift of choice for all occasions. They can be used on anything from treating a loved one to a spa experience at Aqua Sana Spa, enjoying a meal in one of our many restaurants or can even be used towards the cost of your break, as well as activities or in our retail stores. As our resorts are now cashless and paperless, you could use them as an alternative to cash.  We do not accept cash to purchase gift cards.

Center Parcs gift cards can be loaded up with any amount from €5 to €1000 and are valid for 60 months from the date of issue. The card can be used as many times as you like until the balance reaches zero. 

 

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Buy a gift card

We are excited to announce that our gift cards are now available to buy online. Click below to find out more information and to purchase your gift card.

Due to some issues with delivery we have temporarily removed Irish gift cards from sale.  We are working to get them back on sale as soon as possible.

Visit our UK website to purchase a gift card for one of our UK resorts.

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Already own a gift card?

To check the balance of a card you already have, please click the button below.

Check balance

Frequently asked questions

          

If you have a problem with your gift card and need support, please call or email at:

Republic of Ireland: (00 353) 0151 33656

cardsupport@emlpayments.com

 

Northern Ireland: 03448 267749

cardsupport@emlpayments.com

 

Gift cards can only be used at the specific resort they were purchased for, e.g. a Longford Forest gift card will only work at Longford Forest. Gift cards for our UK resorts can be exchanged at Guest Services for a different UK resort, but Longford Forest gift cards cannot be exchanged for a different resort due to the differing currency. 

Gift cards can be purchased via our website or on the resort during a break. All our resorts are cashless and can no longer accept cash payments, including for the purchase of gift cards. 

You can spend your gift card at the specific resort the card was purchased for, e.g. a Longford Forest Card will only work at Longford Forest – the card will not work at any other resort or online. You can also use your gift card towards the cost of a break if you book via the Contact Centre.

Republic of Ireland: (00353) 0818 818 019

Northern Ireland: 03448 267749

Unfortunately, we can't change a Longford Forest gift card to a UK resort gift card due to the differing currency. However, if you have a UK resort card and decide to visit a different UK resort, pop in to see our Guest Services team, and they will switch your gift card from one UK resort to another UK resort.

If you are buying a gift card for someone else to use during their break, select the resort that you believe they will be visiting. If you have purchased a Longford Forest gift card, this cannot be redeemed or swapped at any of our UK resorts. However, if the card is for the wrong UK resort, this can be swapped on resorts during their break.

If you wish to use a gift card towards the cost of a break at our Irish resort, Longford Forest, only a Longford Forest gift card can be used. If you are buying a gift card for someone to use towards the cost of a break for a UK resort then any UK gift card can be used though our Contact Centre

Republic of Ireland: (00353) 0818 818 019

Northern Ireland: 03448 267749

Yes, you can use a gift card to pay towards the cost of your break. If you wish to use a gift card towards the cost of a break at our Irish resort, Longford Forest, only a Longford Forest gift card can be used. If you are buying a gift card to use towards the cost of a break for a UK resort then any UK gift card can be used though our Contact Centre

Republic of Ireland: (00353) 0818 818 019

Northern Ireland: 03448 267749

Yes, you can use a gift card towards the cost towards activities, shopping and food during your break. 

No, we cannot switch a gift card from Longford Forest to one of our UK resorts due to differing currencies.

All Euro cards are valid for 5 years, however if the balance remains after 2 years, an admin charge will apply. Please see T&C’s for full details on this.

Gift cards cannot be redeemed online. The easiest way to redeem the gift card pre-arrival is to contact Center Parcs on

Republic of Ireland: (00353) 0818 818 019

Northern Ireland: 03448 267749

No, gift cards cannot be collected from your nearest Center Parcs. All orders will be posted to the address provided during the transaction.

Yes, you can purchase a gift card during your break. As all of our resorts are now cashless and paperless, we do not accept cash to purchase gift cards. 

Yes, there is a limit to how much you can purchase on a gift card. Each gift card has a minimum spend of €5 and a maximum of €1000. However, you can purchase multiple gift cards and therefore spend an increased amound i.e. with 2 gift cards you can spend up to €2000.

No, gift cards no longer need to be activated and will be ready to use from your purchase date.

You can check the balance of your gift card by scanning the QR code on the face of the card. Alternatively, you can check your balance online.

On most Apple devices, you can scan the QR code on your gift card using your normal camera and tapping on the code. If you have an Android phone you may have to download an app through the Google Play Store to be able to scan the QR code.

No, gift cards cannot be topped up. However, gift cards can be used more than once until there is no balance remaining. 

No, all UK gift cards will expire within 24 months of the purchase date, and they cannot be replaced. The exception for this is Longford Forest. Full details can be found on the site that you purchased the card from.

No, paper Center Parcs/Aqua Sana gift vouchers cannot be exchanged for a gift card. As of the 30th June 2023, we no longer accept paper vouchers.

No, the gift cards are not plastic, each card is cardboard and fully biodegradable.

To make a complaint, please email pre-arrivals.services@centerparcs.co.uk.

Yes, Center Parcs gift cards can be used as prizes for charitable events or as part of an employee reward programme, as long as you do not use the Center Parcs brand or logo and do not imply that the prize or event is done in partnership with Center Parcs.

Center Parcs gift cards cannot be used for any commercial promotion, without the prior written consent of Center Parcs. For further information please contact marketing.team@centerparcs.co.uk. Please note, the purchase of Center Parcs gift cards does not entitle you to use the Center Parcs trade mark or logo in any advertising campaign, paid for promotional activity or social media, without our prior written consent.

No, if you have used your card, you are not able to get a refund of the remaining balance.