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Welcome! After 10am on your arrival day, you can arrive for your break to begin. Follow our driveway through the forest to the Arrivals Lodge, where we’ll get you ready to start your forest adventure…
We really recommend checking-in and completing your registration details online before you arrive. Just log in to your account and fill out your guest and vehicle details. Then, when you arrive, all you’ll need is your booking reference. This means we’ll be able to check you in much faster and your break can begin sooner
Once checked in, we’ll give you a wristband to your lodge, apartment, or hotel room, and directions through the forest
Want a top tip? Avoid the rush to accommodation at 4pm – head over to your lodge on foot or simply explore the forest, then take the car over a bit later when it’s quieter
Of course, if you arrive after 4pm, you can drive straight to your accommodation to unload and return your car to the car park. If you’re arriving late in the evening, our security staff will be on hand to check you in. If you plan to arrive after the first day of your break, please give us a call so we can make arrangements for you
Storing your luggage at the Arrivals Lodge is a service that will no longer be available on the day of your arrival
What to do on arrival
Let the little ones count down the days while you get prepared for your arrival to Center Parcs. Slip into holiday mode even sooner and start your break off smoothly as you find out what to do when you arrive.
Visit the Subtropical Swimming Paradise and go for a swim
Collect your pre-booked cycles and roam around the resort
Indulge yourselves at Treats with some tasty fudge or ice-cream
Enjoy one of exciting pre-booked activities available
If you arrive between 10am - 4pm
When can I get access to my accommodation?
Access to your accommodation is available from 4pm, but you're welcome to arrive from 10am to get your break started sooner and slip seamlessly into your holiday mode. This provides staff with extra time to thoroughly clean and prepare lodges and all areas of the resort to keep you and your family safe.
What do I do when I get there?
On arrival, you will be directed to the main car park where you can leave your car before heading onto the resort.
Getting settled
After 4pm, you can pick up your car and drive to your accommodation, unload and settle in, before returning your car to the main car park for the rest of your stay. Please note, to keep our guests, wildlife and staff safe, there is a 20kph speed limit on our resort.
Visit the Subtropical Swimming Paradise and go for a swim
Enjoy one of our many activities (pre-booking essential)
Browse in Treats or ParcMarket
Settle into your lodge and relax
If you arrive between 4pm - 9pm?
When can I get access to my accommodation?
If you arrive after 4pm, you can drive straight from the Arrivals Lodge to your accommodation, unload your car then return it to the main car park. Walk or cycle back to your lodge and settle into holiday mode.
What do I do when I get there?
On arrival, you will be directed to the main car park where you can leave your car before heading to explore the resort.
Getting settled
After 4pm, you can pick up your car and drive to your accommodation, unload and settle in, before returning your car to the main car park for the rest of your stay. Please note, to keep our guests, wildlife and staff safe, there is 20kph speed limit on our resort.
Book your activities online for the following day as our Booking Desks will be closed
Sit outside your lodge and soak up the tranquillity of the forest
If you arrive after 9pm
It's time to relax...
Joining us after work or need to arrive late for any reason? Not a problem. Whatever time you get here, we're ready to help you start your short break.
What do I do when I get there?
Our security staff will be there to help check you in at the Arrivals Lodge and direct you to your accommodation, where you can unload and settle in, before returning your car to the car park. Please note, to keep our guests, wildlife and staff safe, there is a 20kph speed limit on our resort.
Things to know
If you choose to hire cycles during your break, don't forget to pre-book prior to your break to avoid disapointment.
If for any reason you are not arriving on the start date of your break, please let the Contact Centre know in advance.
Parking
Park up and relax. You can drive up to your accommodation to unload but you must return your car to the large main car park for the duration of your break.
You may only park on the resort (instead of the car park) if...
You have booked wheelchair-accessible accommodation. In this case, one accessible parking space is provided nearby
There is an absolute medical need to rely on a vehicle throughout the course of your break. A Center Parcs permit may be issued on arrival after discussion with the Medical Centre. This is assessed on a case-by-case basis and will only be issued if no alternatives, such as the shuttle service, are available
If the driver of the vehicle has a disability which means they are unable to transfer from the car park to their accommodation without a car or via the shuttle service. A Center Parcs permit will be issued to allow you to park near your accommodation in a designated safe spot
If none of these apply to your break please park in the car park, after you've unloaded your car as we like to keep traffic at a minimum
Accessible parking is provided at the end of the car park closest to the resort. Guests with disabilities may drive to their accommodation to load and unload their vehicles.
A shuttle service is available to those with limited accessibility, which runs from 8am to midnight for the duration of your stay. If you would like to use the shuttle, simply tell our security staff (with some notice, if possible) and they will be happy to help.
Heading home
Waste no time checking out with our smooth and straightforward departures.
Please vacate your lodge or hotel room by 10am on the morning of your departure – this gives us time to thoroughly clean and get the accommodation ready for our next guests
Guests are welcome to stay on resort until midnight
On the morning of departure, the car park barrier will be raised so you can drive to your lodge in order to pack your car
If you wish to leave the night before, you will be able to drive to your lodge from 4pm onwards in order to pack your car – just pop to the Security Lodge to pick up a special car pass. These passes allow you up to one hour to pack your car and either start your journey or return it to the car park
While you can also leave at any other time, unfortunately you won’t be able to drive your car to your lodge. You will need to transport your luggage by foot instead
Leaving a car outside your lodge (or anywhere else on the resort apart from the car park) is a breach of our terms and conditions as it can pose a safety threat to our wildlife and guests. Our security teams check for stray vehicles regularly and will visit the lodges of those responsible. In some cases, you may be asked to leave the resort
Storing your luggage at the Arrivals Lodge is a service that will no longer be available on the day of your departure
There’s no need to check out – simply drop your keys or wristbands into one of the boxes by the departure barrier
Our Come Back Soon offer
If you book another Center Parcs break within 31 days of returning home, you can enter your previous booking reference number and get three exclusive offers:
A £50 discount off your next break
Our Price Promise - if you see the same break offered at a lower price than you paid, we’ll refund the difference back to you
No amendment fee, letting you make amendments (changing the date, village or lodge type) up to seven days before your arrival date
