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Welcome to Winter Wonderland

Experience the magic of Winter Wonderland in the forest.

There’s lots of magical fun waiting for you at Winter Wonderland. Find out everything that’s happening during your break and start creating the perfect itinerary for you!

Explore what's on during your break

Book activities for your break

Winter Wonderland Activities

Something for everyone

Get into the Christmas spirit and make special memories with a range of festive activities, which can be booked for an additional cost. 

Book your festive activities 

Top tips for planning your Winter Wonderland break

FAQs

We have a number of unaccompanied activities in the Activity Den.

We welcome guests with restricted mobility, disabilities, medical or particular care requirements. We aim to ensure that our services are as accessible as possible. If you have any questions or are experiencing any difficulties, please call our Contact Centre on 03448 266266 and they can help with booking activities for you.

We have a range of activities with accessibility measures such as Adventure Golf, Leisure Bowl and Outdoor Activity Centre. Detailed information about our activities can be found in our Access for All policy.

Our adapted lodges are designed to cater for your accessibility needs. You’ll find dedicated disabled parking nearby, perfect for those with reduced mobility and ramps built-in to your accommodation and around the village for smooth access. You’ll also find open plan living, fully equipped kitchen with lowered worktops, handrails throughout the accommodation, spacious bedrooms featuring one electric bed per lodge and bathrooms with walk-in/wheel-in showers.

For those who’ve booked one of our Exclusive Adapted Lodges, you’ll find a hoist for the hot tub and saunas and steam rooms with wider access. Please bring your own sling as slings are not provided.

After booking your break let us know about any additional requirements with our accessibility form.

If your child becomes ill during your break, The First Aid Centre is open daily from 9am to 9pm (Emergency response only after 5pm at some villages). You can call the First Aid Centre for an appointment and our First Aid and Emergency Technicians will be on hand to offer first aid assessment and advice. If you need to see a GP, we can help you contact local medical facilities, who will assess you and offer further advice, access to medical care, or suggest a route for you to access care.

You may cancel your break at any time. However, the amount refunded to you will depend on whether you have Flex Your Stay Protection. Flex Your Stay allows you to cancel your break for any reason and receive a full refund up to 28 days before your arrival date. From 27 days up to 2 days before your stay you can still cancel your break and receive a reduced refund.

View Flex Your Stay terms and conditions to find out how Flex Your stay compares to our standard terms and conditions.