Latest update

Last updated 20th April 2021

Following the UK Government announcement on their roadmap for re-opening society over the coming weeks and months, we’re delighted to announce that Elveden Forest is now open.

 

Village status

Sherwood Forest

Open

Elveden Forest

Open

Longleat Forest

Open

Whinfell Forest

Open

Woburn Forest

Open

 

Test & Trace

We are now legally required to request contact information from all guests over the age of 16 years.  Prior to arrival guests must record all guest names along with individual contact details via their Center Parcs Account.  On arrival our team will check to ensure this information is complete.

Test & Trace procedures will be in operation in all restaurants and bars, every individual will be required to use the NHS Test & Trace process by scanning the QR codes for individual locations around the village.  Please encourage all members of your party to download the official NHS Test & Trace App prior to arrival.

Download on App Store     Download on Google Play

 

Breaks arriving between 12th April to 16th May

Guests due to visit on breaks 12th April to 16th May should already have received an email from us to outline what to expect on these breaks.  

Below is a short summary of the facilities we expect on these dates, subject to Government changes:

  • We’re looking forward to welcoming guests to our lodges but hotel rooms and apartments will be unavailable
  • Only one household will be permitted per lodge
  • Our restaurants will operate a collection and delivery service, we also hope to have our terraces open (subject to the Rule of 6). Make sure you download the NHS Test and Trace app from your app store, as everyone over the age of 16 years is required to check-in to our restaurants upon arrival
  • A full list of available indoor and outdoor activities will be available to view and book, within My Booking online no later than 14 days before your arrival date
  • A wide selection of outdoor activities will be available to book such as Aerial Adventure, Adventure Golf and many more
  • A selection of indoor activities will also be available such as badminton, short tennis, squash, table tennis, fencing and many more
  • Our lakes will be open with a range of activities available to book
  • Aqua Sana Spa will not be open at Elveden Forest
  • Most of our retail outlets will be open, including ParcMarket
  • All areas of the village including activities will operate with consideration of single household participation and/or social distancing
  • On arrival day guests will be able to arrive on village from 2pm, access their lodge from 4pm
  • On departure day guests must leave their lodge by 10am and then stay and enjoy the village until late evening 
  • The Subtropical Swimming Paradise will not be open during this time due to Government waterpark restrictions

See what else to expect on breaks from 12th April to 16th May.

 

Discount for guests visiting (12th April to 16th May)

As the Subtropical Swimming Paradise will be closed during these dates all guests who decide to continue with their break will receive the following discount value:

 

3 & 4 nights discount 

7 night discount

1 bedroom

£100

£200

2 bedroom

£125

£250

3 bedroom

£175

£350

4 bedroom

£225

£450

6 bedroom

£350

£700

 

Guests who have multiple lodges will receive the applicable discount for each lodge.

To tell us you wish to continue with your break and accept the above discount please complete the relevant sections on this form.  Our team will pick this up, apply the discount and guests will receive a refund within 7 days.

For guests making a new booking our lodge prices have already been reduced on our website to reflect the discounts relating to this period.

 

How to change your break (12th April to 16th May)

We understand that lots of our guests will have been waiting for this detail to make a decision on their break. For guests who do not wish to visit during this time please complete this form to tell us if you wish to reschedule or cancel with a full refund.  Our team will pick this up, action your request and you’ll receive an email confirmation within 7 days.

 

How to cancel or change your break if have a booking with more than one household in a single lodge or a booking for a hotel room or apartment (12th April to 16th May)

Please complete this form to tell us if you wish to reschedule or cancel with a full refund. Our team will pick this up, action your request and you’ll receive an email confirmation within 7 days.

 

Arrival date 17th May onwards

As things stand, we hope to be able to open the Subtropical Swimming Paradise from 17th May, as well as our restaurants, Aqua Sana Spa and many more activities, but we’re aware that this is subject to government changes as they progress through the various stages of their roadmap. 

Guests visiting from 17th May can book to visit the Subtropical Swimming Paradise, restaurants and Aqua Sana around 4 weeks before arrival.  However, we do still require confirmation from the government that the UK is moving to the next stage of their plans which is expected 7 days before 17th May. We will keep a close eye on government updates and our plan is to communicate via social media and this page once we have more details.

See what to expect on breaks  from 17th May.

 

Book with Confidence Guarantee

All guests with an arrival date up to 18th April 2022 are covered by our Book with Confidence Guarantee and will have the option to reschedule or cancel with a full refund 11 weeks before arrival. 

 

Guests are responsible for checking the latest Government advice

Government information may change and rules and advice are constantly under review. Guests must check government information themselves to understand any changes or new rules prior to visiting Center Parcs, booking a new break or when considering a date change or cancellation of an existing booking. The following Government links should provide the most up to date information:

https://www.gov.uk/coronavirus

https://www.nidirect.gov.uk/campaigns/coronavirus-covid-19

https://gov.wales/coronavirus

https://www.gov.scot/coronavirus-covid-19/

 

Can I contact you?

I’m sure you will appreciate that we have lots of guests to support during this time, if you are impacted by the closure period please complete this form to tell us if you would like to reschedule or cancel your break and the team will action your request and confirm via email.

Our opening times for calls, social and webchat are as follows:

  • 9am - 7pm Monday, Friday and Sunday
  • 9am - 5:30pm (until 7pm for social and webchat) Tuesday, Wednesday, Thursday and Saturday

 

Subtropical Swimming Paradise at Elveden Forest

Wild Water Rapids maintenance

Last updated 6th May 2021

Our Wild Water Rapids will be undergoing essential maintenance from Monday 13th September to Wednesday 16th September 2021. The rest of the Subtropical Swimming Paradise will still be open for your enjoyment during those periods. Including our thrilling ride Tropical Cyclone and Venture Cove featuring our two water play areas, Venture Bay for your little ones and Venture Harbour perfect for the whole family.

Aqua Sana Elveden Forest's outdoor spa pool

Aqua Sana Elveden Forest closed for refurbishment

22nd April 2021

We are constantly looking for ways to improve our facilities to ensure guests have the best possible experience when visiting our villages. As part of this, Aqua Sana Spa Elveden Forest is undergoing a makeover and we can’t wait to share the changes with you. 

While renovations are under way, Aqua Sana Spa will be closed to guests and we apologise for any inconvenience this may cause.

We are planning to reopen to guests on a Center Parcs Break on Tuesday 25th May and, in line with Government guidance, Spa Sessions will be available with full access to our spa, including saunas and steam rooms. Treatments will also be available to book and our boutique will be open for you to stock up on your favourite products.

We look forward to welcoming you back to Aqua Sana Spa Elveden Forest. 

Aquatique interior showing goggles, swimming costumes, flip flops and other swimming items

Our retail shops

4th September 2020

Like many businesses, our retail partner has been severely affected by the pandemic. As a result, they have decided to no longer operate in the fashion sector, which sadly means that they will be closing some of their stores on our villages. Aquatique, Just for Kids and The Store Room will remain open, but unfortunately, Spirit, Sportique and Time for Shade will all close by October, with some closing as soon as Sunday 6th September. We know these stores are firm favourites with our guests and we are working hard to look at new and exciting alternatives to add to our retail offering.

Elveden Forest lake and forest

Forest safety 

7th August 2020

During extreme dry weather spells we take advice from the Met Office, please see below some basic fire safety points:

  • Smoking is permitted only in designated smoking locations on village and on the patio/ balcony of accommodation
  • The use of wood from the forest is strictly prohibited for use on the fire in accommodation (please only use logs purchased from ParcMarket)
  • The making of fires of any sort is strictly prohibited
  • Should you discover a fire no matter how small, please contact the village emergency number or call 999
  • Due to our forest environment we may need to withdraw the use of BBQ’s in extreme hot weather

We do have regular fire checks in place but please be vigilant and help us to maintain a safe environment in the forest.

Safety information

Interior of a lodge at Center Parcs showing open plan living with kitchen, corner sofa, and dining table

DVD players

9th January 2019

As part of our accommodation upgrade, we are enabling you to connect your own device to the TV via Bluetooth, HDMI or USB. Connection points are located adjacent to the TV and directions for use can be found in the Guest Directory which is available in every lodge.

As technology advances, the requirement for DVD players is declining and we have therefore removed these from some of our upgraded lodges. This, in turn, provides a shelf for you to position your own device affording more protection.

However, if you would like a DVD player please contact Guest services on 01842 894452 to arrange provision.

Longleat Forest lake with water feature and couple kayaking, some guests are enjoying the beach in the distance

Lake closures on our villages

2nd September 2019

As we operate a number of submersible activities on the lakes at our villages, we test our lake water for quality on a regular basis. Due to natural organisms, we occasionally receive a reading that means we have to close our lake whilst we treat the issue and gain a normal reading again. Should this happen we will ensure that guest disruption is kept to a minimum and that we bring activities back online as soon as we possibly can.

Parents with stroller walking down path

Minimising traffic on the village 

We know that our focus on providing a safe environment with minimal traffic is something you really value. That’s why we need your help to reduce the traffic on our villages to protect what you love about Center Parcs: a place where little ones can run free and explore, and parents can feel at ease.

Find out more

Woodland Lodge in the forest

In-lodge toiletries

16th August 2019

Following feedback, guests have said they prefer for toiletries not to be provided in their lodge to help reduce the use of single-use plastic and the impact this has on the environment. When on village, if you wish to have a pack of toiletries delivered please call Guest Services on 01842 894452.

Newly refurbished ParcMarket with silver balloon garland to celebrate opening

A new look for ParcMarket

Updated 6th June 2019

The ParcMarket located in the Village Square has had an exciting makeover and has now re-opened for you to shop all your favourite brands and daily essentials.

Find out more

CGI of the new Rajinda restaurant design

A new look for Rajinda Pradesh

Updated 6th June 2019

Rajinda Pradesh serves up a range of authentic dishes inspired by the Far East. We've given the restaurant at Elveden Forest a makeover to match the food, bringing the interiors up to date with exotic colours, luxurious textiles and geometric tiles.

Find out more

Two women playing Interactive squash

Interactive Squash at the Sports Plaza 

23rd May 2019

Try your hand at something a little different with our new interactive squash activities. Use your mobile phone to track your game in Interactive Squash, or get competitive with the whole family and see who has the most accurate throw in Family Ball Wall.

Browse things to do

Girl dressed up in wizards costume for Wizard Academy activity

New fun-filled activities for little ones

28th January 2019

Discover three new activities for your little ones to enjoy. Make memories that will last forever as you forage through the forest to create your very own Family Nature Journal, or help our rangers discover woodland animals and their habitats in Nature Detectives, both at the Ranger’s Lodge. Your little ones can also have an adventure of their very own in Wizard Academy, where they can learn spells, play games and make marvellous wizard crafts in this 3-hour unaccompanied session at the Activity Den.

Browse things to do

Waterfront Apartment interior showing double bed and small table and chair

New Waterfront Apartments at Elveden Forest

8th January 2018

The new Waterfront Apartments at Elveden Forest are now available to book for breaks from April 2018. Just a stone’s throw away from the lake, these one-bedroom apartments have modern furnishings, en-suites and daily housekeeping service making it the perfect way for couples or friends to discover Elveden Forest. 

Find out more

Waterside lodges on the lake at Elveden Forest

Waterside Lodges available to book at Elveden Forest

20th September 2017

Three first-of-their-kind Waterside Lodges are being built at Elveden Forest. Positioned on the bank of the picturesque lake, each has three en-suite bedrooms, beautiful open-plan living and a private waterfront deck with hot tub. Now available to book.

Find out more

*available when break booked is 26 weeks or fewer away.