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      Village centre pond at Elveden Forest
      The latest from Elveden Forest

      Subtropical Swimming Paradise - no need to book from 11 July

      Last updated 23 June 2022

      You may remember that as part of COVID-19 restrictions we introduced bookable swim sessions to visit the Subtropical Swimming Paradise.  As we have now moved away from such restrictions, we have made the decision to remove bookable swim sessions from 11 July 2022 which means that guests will no longer be required to book to visit the pool from this date.

      We know that the Subtropical Swimming Paradise is a popular feature of a Center Parcs break and we will still need to manage the number of guests visiting at any one time.  The number of guests visiting the pool will be closely monitored and naturally some times of the day/evening will be busier than others, Saturday and Tuesday mornings are typically busy times. 

      It may be necessary when our pools have reached capacity for us to control guest entry.  The good news is that guests will have the freedom to visit the pool throughout their break and we hope they’ll welcome the spontaneity.  

      We will be closely monitoring guest views, feedback and capacity levels in the coming weeks and carefully considering the future for entry to our pools.

      We hope the questions below will help our guests:


      What if I’m visiting before Monday 11 July?

      If you have a break booked before Monday 11 July you will still need to pre-book your session to visit the Subtropical Swimming Paradise.


      Do I need to cancel my swim session?

      No, we’ll automatically cancel all swim bookings from 11 July.

      Guests will still see their booking in their itinerary until 11 July.


      My booking is still showing in my itinerary – what does this mean?

      All Subtropical Swimming Paradise bookings will be cancelled from 11 July.

      Bookings will be removed from all guest itineraries on 11 July and not before. Prior to this date guests will still see their pool session.


      How often can I visit the Subtropical Swimming Paradise?

      You can visit the pool 7 days a week, at any time between 10am-9pm and stay for as long as you like. 

      From time to time, we may have to restrict entry for your safety if we reach capacity during busier times.


      When are the busy times in the pool?

      The number of guests visiting the pool will be closely monitored and naturally some times of the day/evening will be busier than others, Saturday and Tuesday mornings are typically busy times. 


      Can we visit at different times and days to the rest of our group?

      Yes, you can visit separately if you prefer.


      What’s the likelihood of the Subtropical Swimming Paradise reaching capacity?

      From time to time, we may have to restrict entry for your safety if we reach capacity during busier times.


      I’ve booked towels with my swim session, will I still get these?

      Yes, please visit the pool desk inside the Subtropical Swimming Paradise to collect your towels


      Are bookable swimming sessions gone for good?

      We are reviewing how guests access our pool and how we control this in the future.  For now we’re taking them away and we’ll continue to review guest feedback.


      Are you still controlling the number of guests in the Subtropical Swimming Paradise?

      Yes, we electronically monitor the number of guests in the pool at any one time.  If we reach capacity we will ask guests to come back at another less busy time.

      Take your tastebuds on an adventure to South America – Las Iguanas is coming to Elveden Forest!

      Last updated 24 June 2022

      This autumn, guests can explore the exotic flavours of Latin America, Mexico and Brazil at our brand-new restaurant, Las Iguanas! Tickle your tastebuds with tempting tacos and tasty tapas, perfect for sharing with the family. Freshly made fusion food, perfectly paired with exciting cocktails for a laid-back lunch or delicious dinner.

      You’ll find Las Iguanas in the Village Square (map reference D8), coming autumn 2022!


      Exciting new adventure playground

      Last updated 16 June 2022

      Slide into our brand-new woodland adventure playground! It’s perfect for little adventures and big adventures too, with new play equipment, structures, and sensory experiences across different themed zones. Little ones will love the belt swings, giggle on the Bee Springer and explore across bridges and down fun slides. The older children could play for hours on the jungle explorer dome, spin on the carousel, conquer the wobbly bridge, swoosh through the air on the basket swing and lots more! After all that playing, tummy’s will be rumbling– why not visit the Sports Café next to the adventure playground (map reference D7)?

      Our biggest Pancake House is open!

      Last updated 16 June 2022

      Elveden Forest is the home to our brand new and largest Pancake House. The new venue sits proudly near the lake with ceiling to floor windows offering beautiful views and the best seats in the house! Discover new décor, a children’s play area and a family-friendly atmosphere. Book a table and enjoy sweet or savoury pancakes, waffles and omelettes too! Perfect for a hearty breakfast, tasty lunch or an evening pancake fix. Why not sit outside on the lakeside terrace during the warmer months – a great spot to sip on a cup of coffee and indulge in our fluffy stack of American pancakes drizzled in chocolate sauce.

      Aqua Sana Elveden Forest refurbishment

      Last updated 6 June 2022

      We’re delighted to announce that Aqua Sana Elveden Forest will be undergoing a multi-million pound transformation in early 2023.

      Aqua Sana Elveden Forest is set to be transformed into our signature and award-winning Forest Spa concept, complete with brand-new spa experiences and different spa ‘zones’ inspired by the world’s most extraordinary natural landscapes. The redesign will better reflect our woodland surroundings through the use of natural materials and by creating opportunities for guests to enjoy the forest views beyond the window.

      Aqua Sana Elveden Forest is the latest Center Parcs spa to undergo the transformation, following the refurbishment of Aqua Sana Sherwood Forest and Longleat Forest alongside our newer Forest Spas in Woburn Forest and Longford Forest, Ireland.

      Aqua Sana Elveden Forest will be closed from 3rd January 2023 until the end of August 2023. Guests with existing bookings taking place within this time period will be contacted individually.


      Wild Water Rapids maintenance

      Last updated 24 May 2022

      Our Wild Water Rapids will be undergoing essential maintenance from Monday 13 June to Thursday 16 June 2022, and again from Monday 19 September to Thursday 22 September 2022. The rest of the  Subtropical Swimming Paradise will still be open for your enjoyment during this time, including our thrilling ride Tropical Cyclone and Venture Cove featuring our two water play areas, Venture Bay for your little ones and Venture Harbour perfect for the whole family.

      Please note that these dates are subject to dry weather conditions. In the event of adverse weather, the planned works will be moved to midweek week commencing 20 June and midweek week commencing 26 September.

      Bella Italia now open after refurbishment  

      Last updated 16 May 2022

      Bella Italia at Elveden has an improved look and is now open! Visit for delicious pizzas, hearty pasta dishes and even a menu for the little bambinos – perfect for the whole family. You will find Bella Italia at Elveden Forest in the Piazza. Fancy a cosy night in the lodge? Why not pick up your favourite pizza’s and more with a Bella Italia Collection to take back to your lodge?


      Impact to usual operations

      Last updated 16 May 2022

      Like many other businesses we are unfortunately impacted by staff shortages and recruitment challenges, which means that you may find some disruption to our normal services. For guests who have an impacted restaurant or activity booking we will contact you directly.

      Please see below a list of current changes, please check back regularly as there are often last-minute changes:


      Rajinda Pradesh

      Currently unavailable for delivery

      Café Rouge

       Tuesdays, Wednesdays and Thursdays open from midday until 9pm. Mondays and Fridays from 9am until 9:30pm. Saturdays and Sundays from 9:30am until 9pm.

      Bella Italia 

      Open from 4pm on Tuesdays, Wednesdays and Thursdays and open from midday Mondays, Fridays, Saturdays and Sundays. 

      Canopy Café

      Canopy Café is now open daily 11am-6:30pm, serving hot and cold drinks, alcohol, ice creams, and sandwiches


      Delivery will be unavailable from 16 May

      Please note that we will keep this information as updated as possible but there may still be extremely late during break changes not listed.

      Improvements to the changing rooms at the Subtropical Swimming Paradise

      Last updated 29 April 2022

      We’re making some improvements to the changing rooms at the Subtropical Swimming Paradise in Elveden Forest. This may impact you if you’re staying with us from mid-May onwards.

      Whilst these works are underway there may be a few less changing room cubicles available than usual, so to keep any queues to a minimum please arrive ‘swim-ready’ with your swimwear on underneath your clothes. There will also be less lockers available than normal, so please bring only essential items with you to the pool. As part of these improvement works the showers won’t be available for use before or after swimming from mid-May until late July, so to help us keep the pool as clean as possible we ask that you shower in your lodge before arriving for your swim session. Our Accessible Cabanas will also not be available until autumn 2022. Our Changing Places facility in this area will also be unavailable whilst these works take place until October 2022, however the bed from this facility will be available in our accessible changing room. If you need to use the Changing Places facility within the Village Square during your break, please contact Guest Services on 01842 894452.

      The new and improved changing rooms should be open by spring 2023.

      If you or your party test positive for COVID-19 prior to your break

      Last updated 14 April 2022

      As always, our priority is to protect our guests and staff as much as possible, and we recommend that all guests due to visit take a COVID-19 test before visiting our villages. Guests who test positive for COVID-19 should follow the government guidance for self-isolation.

      Should you need to reschedule* or cancel your break due to a positive COVID-19 test result, please complete this form and our team will make contact.

      *If the new date is more expensive guests will need to cover the additional costs, however, if the new date is lower in price we will of course refund the difference.

      COVID-19 measures

      Last updated 24 February 2022

      Following the most recent announcement regarding the further relaxation of COVID-19 measures, Center Parcs will continue to follow government guidance.

      As always, our priority is to protect our guests and staff as much as possible, and we recommend that all guests due to visit take a lateral flow test before visiting our villages. Guests who test positive for COVID-19 should follow the government guidance for self-isolation.

      Guests due to visit prior to 18 April 22 are covered by our Book with Confidence guarantee and should complete this form if they find that they’re unable to visit due to isolation guidance. Guests may reschedule to a new date* or cancel with a full refund.

      *If the new date is more expensive guests will need to cover the additional costs, however, if the new date is lower in price we will of course refund the difference.

      Just Kids is getting a makeover

      Last updated 24 December 2021

      The retail shop loved by the little ones, Just Kids, is having a refurbishment. From 3pm on 9 January 2022, the store will be closed. Don’t worry, we will have a temporary store open from 10 January 2022, located in The Plaza for you to pick up your gifts.

      The newly refurbished Just Kids store will open on 29 January 2022.

      Aqua Sana Elveden Forest receives a makeover

      Latest update 09 August 2021

      We are constantly looking at ways we can improve our facilities and as part of this, Aqua Sana Elveden Forest has received a makeover, enhancing our express treatment area, post treatment relaxation lounge and reception area. 

      Aqua Sana Elveden Forest Spa Manager, Grace Reeve, said: “We are absolutely delighted with our refurbishment. The extension has added great space and light to the building and we’re sure guests will be as impressed as we are” 

      We’re thrilled with the finished result and we can’t wait to share it with you. 

      Aqua Sana Elveden Forest is now open for Spa Sessions, as well as indulgent treatments. Our Boutique is also open for you to stock up on all your favourite products. 

      We look forward to welcoming you back to Aqua Sana Spa.  


      Forest safety

      7 August 2020

      During extreme dry weather spells we take advice from the Met Office, please see below some basic fire safety points:

      • Smoking is permitted only in designated smoking locations on village and on the patio/ balcony of accommodation
      • The use of wood from the forest is strictly prohibited for use on the fire in accommodation (please only use logs purchased from ParcMarket)
      • The making of fires of any sort is strictly prohibited
      • Should you discover a fire no matter how small, please contact the village emergency number or call 999
      • Due to our forest environment we may need to withdraw the use of BBQ’s in extreme hot weather

      We do have regular fire checks in place but please be vigilant and help us to maintain a safe environment in the forest.

      Safety information

      Lake closures on our villages

      2 September 2019

      As we operate a number of submersible activities on the lakes at our villages, we test our lake water for quality on a regular basis. Due to natural organisms, we occasionally receive a reading that means we have to close our lake whilst we treat the issue and gain a normal reading again. Should this happen we will ensure that guest disruption is kept to a minimum and that we bring activities back online as soon as we possibly can.

      Minimising traffic on the village 

      We know that our focus on providing a safe environment with minimal traffic is something you really value. That’s why we need your help to reduce the traffic on our villages to protect what you love about Center Parcs: a place where little ones can run free and explore, and parents can feel at ease.

      Find out more

      In-lodge toiletries

      16 August 2019

      Following feedback, guests have said they prefer for toiletries not to be provided in their lodge to help reduce the use of single-use plastic and the impact this has on the environment. When on village, if you wish to have a pack of toiletries delivered please call Guest Services on 01842 894452.

      *available when break booked is 26 weeks or fewer away.