A waiter wearing a mask serving food

Latest COVID-19 update

Last updated 22 January 2022

We’re aware of the latest Government update, we’re working through the details.  Our priority remains to keep our guests and colleagues as safe as possible but guests should expect to see some of the COVID-19 restrictions lifted in the coming days.

Impact to usual operations

Last updated 20 January 2022

Like many other businesses we are unfortunately impacted by staff shortages and recruitment challenges, which means that you may find some disruption to our normal services. For guests who have an impacted restaurant or activity booking we will contact you directly.

Please see below a list of current changes, please check back regularly as there are often last-minute changes:

Pancake House

Open 9am until 5pm every day. Exceptions include Fridays and Mondays open from 8:30am.

Leisure Bowl

Open 9am until 10pm every day.

Hucks

Closed on Mondays. Open 4pm until 10pm all other days. No deliveries available at present.

Sports Café

Open from 9am until 11pm every day. Quiz at 7pm on Mondays and Fridays. Bookings required for this event.

Rajinda Pradesh

Closed until further notice.

Vitale

Open from 10am until 6:30pm Tuesday to Sunday. Closed every Monday.

Starbucks (Boardwalk)

Open 8:30am until 5pm Mondays and Fridays.

Open 9am until 5pm Tuesdays, Wednesdays, Thursdays, Saturdays and Sundays.

Starbucks (Plaza)

Open from 9am daily. 

Lakeside Inn

Open 4pm until 10pm on Mondays

Open 12pm until 10pm on Tuesdays, Wednesdays, Thursdays, Saturdays and Sundays

Closed on Fridays until further notice. Also closed on Thursday 13, 20 and 27 January.

Café Rouge

Open 9am until 4pm on Mondays and Fridays (1:45pm is the last booking time).

Open 10am until 10pm every other day.

Bella Italia

Open from 4pm on Tuesdays and Thursdays.  Closed on Wednesdays.

Open 12pm to 10pm Friday to Monday.

Canopy

Closed

Dining In

Open 5pm - 10pm. Online orders only.

 

Please note that we will keep this information as updated as possible but there may still be extremely late during break changes not listed.

 

Boathouse and lake shot

The Boathouse closes for winter

5 November 2021

From 8 November 2021, The Boathouse will be closed during the winter months at Whinfell Forest for all craft hire and tuition. See our full range of activities that the whole family can enjoy.

Girl on Aerial Adventure crossing in the tree top

Improvements to Aerial Adventure

13 October 2021

We are always looking at new ways we can improve our activities for our guests. Aerial Adventure will be closed from 5 November 2021 – 18 December 2021 whilst we carry out maintenance and improvement work on the course. During this time, Aerial Tree Trekking will be open on Fridays and Saturdays only until 18 December 2021 when it will reopen fully.

Don’t worry, if you are looking for adrenaline-fuelled activities, there are plenty of other activities available for you and your family. Tackle the Indoor Climbing Adventure or sneak through the forest on Laser Combat.

Subtropical Swimming Paradise at Whinfell Forest

Psst… exciting improvements coming to the Subtropical Swimming Paradise

13 October 2021

Have you heard? Our Subtropical Swimming Paradise at Whinfell Forest is having some long overdue enhancements, including the addition of the popular Tropical Cyclone ride that you may have experienced at our other villages. Opening spring 2023. Keep your eyes peeled for more updates on this thrilling development.

Don’t worry, if you are due a break at Whinfell Forest soon, we have made sure that there is little guest disruption. The Subtropical Swimming Paradise remains fully open with all slides and pools available for you and your family.

Subtropical Swimming Paradise at Whinfell Forest

Subtropical Swimming Paradise maintenance

21 May 2021

Please be aware that scheduled maintenance will take place throughout the year in our Subtropical Swimming Paradise. The work required may affect the opening of certain slides during your break and The Canyon Ride will be off for at least one day depending on the maintenance required. Breaks affected are:

Monday 7 June 2021

Monday 6 September 2021

Monday 6 December 2021

Monday 28 March 2022

Keep checking our Whinfell Twitter page for updates

Treehouse exterior

Whinfell Forest opens brand new Treehouses

4 September 2020

We are delighted to introduce stunning Treehouses at Whinfell Forest. With the most beautiful views in the forest, these are our most spectacular accommodation.

Four unique Treehouses are now available to book at Whinfell Forest, with one being adapted for our guests with limited mobility. Equipped with the highest specifications, premium furniture and dedicated hosts, these masterpieces provide guests with a luxurious and hassle-free experience.

Key features include a physiotherm infrared room with Aqua Sana towels, private outdoor hot tub, separate games den, four bedrooms with en-suites, LPG BBQ, iPad-controlled entertainment system, dedicated parking and robes and slippers - even the little ones get their own!

Read more on our blog

Lake and beach at Whinfell forest

Forest safety

7 August 2020

During extreme dry weather spells we take advice from the Met Office, please see below some basic fire safety points:

  • Smoking is permitted only in designated smoking locations on village and on the patio/ balcony of accommodation
  • The use of wood from the forest is strictly prohibited for use on the fire in accommodation (please only use logs purchased from ParcMarket)
  • The making of fires of any sort is strictly prohibited
  • Should you discover a fire no matter how small, please contact the village emergency number or call 999
  • Due to our forest environment, we may need to withdraw the use of BBQ’s in extreme hot weather

We do have regular fire checks in place but please be vigilant and help us to maintain a safe environment in the forest.

Safety information

Women wearing gloves holding a Starbucks coffee

Visit the new look Starbucks

23 July 2020

Both of our Starbucks have had a sprucing up. The spaces now have a more modern look to them and provide a relaxing spot to unwind with a drink and a bite to eat. Our stores can be found in the Sports Plaza and outside the Village Centre, overlooking the lake.

View Starbucks

Pancake House exterior sign

We flipping love pancakes!

23 July 2020

We know that The Pancake House is a must on the family itinerary. Which is why we have given it a little makeover and extension, allowing us to serve more yummy pancakes. Don't miss out, the new look Pancake House is now open and you can book a table online. Will you go sweet or savoury?

View The Pancake House

Group of six following geocache clues

New route for Geocache

10 February 2020

Geocache at Whinfell Forest has been updated with a new route for even more of a challenge. Put your sense of direction to the test to navigate around the new route whilst solving clues and discovering passwords.

View Geocache

Two people with arms outstretched going down zip line over the lake

A new Aerial Adventure

27 November 2019

Experience a new treetop adventure as Aerial Adventure has new elements to conquer and 255-metre dual zip wire over the lake! It’s new to Whinfell Forest so be sure to try it on your next break.

Find out more

Longleat Forest lake with lakeside lodges in the background

Lake closures on our villages

2 September 2019

As we operate a number of submersible activities on the lakes at our villages, we test our lake water for quality on a regular basis. Due to natural organisms, we occasionally receive a reading that means we have to close our lake whilst we treat the issue and gain a normal reading again. Should this happen we will ensure that guest disruption is kept to a minimum and that we bring activities back online as soon as we possibly can.

Girl dressed up in wizards costume for Wizard Academy activity

New fun-filled activities for little ones

28 January 2019

Discover three new activities for your little ones to enjoy. Make memories that will last forever as you forage through the forest to create your very own Family Nature Journal, or help our rangers discover woodland animals and their habitats in Nature Detectives, both at the Ranger’s Lodge. Your little ones can also have an adventure of their very own in Wizard Academy, where they can learn spells, play games and make marvellous wizard crafts in this three-hour unaccompanied session at the Activity Den.

Browse things to do

Aqua Sana relax area with comfy seats and candles

Aqua Sana at Whinfell Forest opens new Relax Areas

15 January 2019

A new way to drift away during your spa escape. Aqua Sana Whinfell Forest has had a mini makeover and now boasts two brand new areas dedicated to inducing complete relaxation.

Find out more

6 bed Woodland lodge exterior in the forest

Our biggest ever lodge

Updated 20 December 2018

Whinfell Forest is welcoming a 6-bedroom Woodland Lodge that sleeps up to 12. With six spacious bedrooms, family bathrooms and shower rooms and large open-plan living space, it’s perfect for large families or groups of friends. Now available to book for breaks arriving from 21 December 2018.

Find out more

Exterior of Whinfell Plaza and Subtropical Swimming Paradise with lake in front of it

Minimising traffic on the village 

We know that our focus on providing a safe environment with minimal traffic is something you really value. That’s why we need your help to reduce the traffic on our villages to protect what you love about Center Parcs: a place where little ones can run free and explore, and parents can feel at ease.

Find out more